Frequently Asked Questions

Q: Where can I find a bulk billing medical centre in Canberra?

A: Crace Medical Centre offers bulk billing for eligible patients in Canberra during standard weekday hours (8:00 AM – 5:00 PM). Bulk billing applies to:

• Children under 16 years of age

• Commonwealth Concession Card holders

• DVA Gold Card holders

Note: Crace Medical Centre operates as a mixed-billing clinic. Consultations outside these criteria incur an out-of-pocket private fee.

Q: Where can I find an after-hours doctor open until 10 PM in Canberra?

A: Crace Medical Centre provides late-night, after-hours GP care in Canberra Monday through Wednesday until 10:00 PM. Bookings can be made online via HotDoc or by calling reception at (02) 6241 0249.

Q: What are the opening hours for Crace Medical Centre?

A: Crace Medical Centre in Canberra is open 7 days a week, providing standard and extended after-hours care:

Day	Operating Hours	Care Type
Monday – Wednesday	7:00 AM – 10:00 PM	Extended After-Hours
Thursday	8:00 AM – 5:00 PM	Standard Hours
Friday	8:00 AM – 6:00 PM	Standard Hours
Saturday	7:00 AM – 3:00 PM	Weekend Care
Sunday	9:00 AM – 4:00 PM	Weekend Care

Q: Where can I book a telehealth doctor in Canberra?

A: You can book a telehealth phone consultation with a GP at Crace Medical Centre online via HotDoc or by calling (02) 6241 0249.

Medicare Rebate Rule: To receive a Medicare rebate for telehealth, Medicare requires that you have attended an in-person, face-to-face consultation at Crace Medical Centre within the past 12 months.

Q: Do bulk billing rates apply to after-hours or weekend appointments in Canberra?

A: No. At Crace Medical Centre, private fees apply to all patients for appointments booked:

• After 6:00 PM on weekdays

• Anytime on Saturdays and Sundays

• Public holidays

• Telehealth consultations

Q: Where can I get blood tests or pathology done in Crace?

A: Laverty Pathology operates an on-site collection centre right inside Crace Medical Centre.

• Hours: Monday to Friday, 8:30 AM – 2:00 PM

• Appointments: Walk-ins welcome (no booking required for standard collections).

• Services: Blood tests, routine diagnostic screenings, and non-invasive prenatal testing (Generation 46 and Generation Plus NIPT).

Q: Which doctors in Canberra offer skin cancer checks and mole mapping?

A: The consulting general practitioners at Crace Medical Centre offer comprehensive skin cancer checks, mole monitoring, biopsies, and minor on-site surgical procedures.

• How to Book: Select “Skin Check” when booking online via HotDoc or notify reception at (02) 6241 0249 so adequate time is reserved.

Q: What happens if I miss or cancel my GP appointment at Crace Medical Centre?

A: Crace Medical Centre requires a minimum of two (2) hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 2 hours’ notice or non-attendance will result in a $40.00 missed appointment fee.