Q: Do you bulk bill?
A: Many of the independent doctors consulting at Crace Medical Centre bulk bill eligible patients on weekdays. Availability varies between doctors, and bulk billing generally doesn’t apply after hours, on weekends, on public holidays or for telehealth consultations. See Billing and Fees for who is eligible and current fees.
Q: Are you open after hours?
A: Yes. The centre is open until 10:00 PM Monday to Wednesday, and is also open on weekends. See the opening hours below. Book online through HotDoc or call reception.
Q: What are your opening hours?
A: The centre is open 7 days a week:
| Day | Operating Hours | Care Type |
| Monday | 9:00am to 10:00pm | Extended After-Hours |
| Tuesday | 8:00am to 10:00pm | Extended After-Hours |
| Wednesday | 9:00am to 10:00pm | Extended After-Hours |
| Thursday | 8:00am to 5:00pm | Standard Hours |
| Friday | 9:00am to 5:00pm | Standard Hours |
| Saturday | 11:00am to 3:00pm | Weekend Care |
| Sunday | 10:00am to 4:00pm | Weekend Care |
Q: Can I have a telehealth appointment?
A: Yes. Telehealth phone consultations can be booked online through HotDoc or by calling reception.
Medicare rebates: To receive a Medicare rebate for a telehealth consultation, you need to have had an in-person consultation at the centre within the past 12 months.
Q: Can I get a blood test at the centre?
A: Yes. Laverty Pathology has a collection centre inside Crace Medical Centre.
- Hours: Monday to Friday, 8:30 AM – 2:00 PM
- Appointments: Walk-ins welcome; no booking needed for standard collections.
- Services: Blood tests, routine screening and non-invasive prenatal testing (Generation 46 and Generation Plus NIPT).
Q: Can I get a skin check?
A: Yes. Doctors consulting at the centre offer skin cancer checks, mole monitoring, biopsies and minor procedures. Choose “Skin Check” when booking through HotDoc, or let reception know, so enough time is set aside.
Q: What if I need to cancel or miss my appointment?
A: Please give at least 2 hours’ notice to cancel or reschedule. A $40 fee applies if you cancel with less than 2 hours’ notice or don’t attend.